Guest Room

Q. What time is check in / out time?

A. Check in time is from 3pm and check out time is until 10am.

Q. Can I check in early or check out late?

A. We accept for a fee.(10% of basic room charge per hour)

Q. Can I use same bed with my kids?

A. Children under the age of 6 can stay for free. Children over the age of 7 will be charged the same as adults. Please make a reservation in a room (double room / twin room) that can accommodate 2 people as it is included in the number of guests.

Q. What measures does the hotel take to prevent COVID-19 infection?

A. At our hotel, we take the following measures.

  • Installation of alcohol for hand disinfection in the lobby

  • Room cleaning, reception, wearing masks for all parking staff

  • Alcohol disinfection of returned room key

  • Regularly disinfect the front desk, lobby, elevator buttons, vending machines in the building, etc.

  • Non-face-to-face checkout in the checkout box

  • Limitation on the number of people in the lobby smoking area

  • Changed buffet breakfast to set meal

  • Refrain from operating the large communal bath (reopening with restrictions from June 14)

  • Check-in counter alignment restrictions and splash prevention panel installation


Q. How do I pay?

A. Please pay by cash (Japanese Yen only) or credit (JCB, VISA, Master card, Diners club, American express, etc.) at check-in.


Q. Can I exchange money at the hotel reception?

A. Unfortunately, you cannot exchange money at the reception. We will guide you to a nearby bank.

Q.Can I leave my baggage at the hotel before check in/after check out?

A.We accept it free of charge.